Refund policy

BLUSH Enterprise Return & Refund Policy

At BLUSH Enterprise, every item is made to order especially for you through our trusted fulfillment partner. Because each product is custom printed after your order is placed, we are unable to accept returns or exchanges for reasons such as ordering the wrong size, color, or changing your mind.

Returns & Exchanges

We only accept returns or replacements if an item:

Arrives damaged or defective.
Has a printing error or manufacturing defect.
Is significantly different from what you ordered.
Is the wrong item.

If your order has one of these issues, please contact us within 7 days of receiving your package.

Email: support@blushenterprise.com

Please include:

Your order number.
A brief description of the issue.
Clear photos of the product and packaging.

We will review your request and, if approved, provide a replacement or refund at no additional cost.

Refunds

Refunds are issued only when:

Your order is confirmed to be defective or damaged.
Your order is lost in transit and cannot be replaced.
A replacement item is unavailable.

Approved refunds will be returned to your original method of payment. Processing times may vary depending on your financial institution.

Non-Returnable Items

Because our products are made to order, we do not accept returns or exchanges for:

Incorrect size selected by the customer.
Incorrect color selected by the customer.
Buyer remorse or change of mind.
Normal variations in print placement or color due to monitor or screen differences.
Orders with incorrect shipping information provided by the customer.

Order Changes & Cancellations

Orders begin processing shortly after they are placed. If you need to make a change or cancel your order, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes once production has started.

Shipping Issues

If your package appears to be lost, delayed, or marked as delivered but cannot be located, please contact us. We will work with our shipping carrier and fulfillment partner to investigate and determine the appropriate resolution.